Ledger.com/start is the official onboarding portal for Ledger® users. Whether you are a beginner or an experienced crypto investor, this page helps you set up your Ledger® device, install the Ledger® Live App, and connect to the blockchain securely. It ensures that your private keys remain offline while you interact with supported cryptocurrencies and services.
To begin using your Ledger® hardware wallet:
For official login and account access, always verify that you are on the correct Ledger.com login portal to avoid phishing attacks.
If you are unable to login, ensure you are using the correct PIN and recovery phrase. Update your Ledger® Live App and try reconnecting the device.
Connection errors often stem from outdated firmware, faulty cables, or blocked USB ports. Update your device and try a different USB cable.
If you can’t verify your wallet, check that your device firmware and Ledger® Live App are fully updated. Visit the Ledger® Help Center for further guidance.
When the app crashes or won’t open, reinstall it or update to the latest version. If the problem persists, clear cache or restart your device.
Declined transactions usually happen due to incorrect fees, incomplete verification, or unsupported tokens. Adjust the network fee and verify your account status.
If you lose access, restore your wallet with your 24-word recovery phrase. Without it, account recovery is not possible.
In case of 2FA issues, visit the Ledger® Support Center for secure reset instructions.